Substy

Limits, as Substy publishes them

• Every plan charges an AI commission on net sales, 15% on the free Starter plan, 10% on Pro at $69 per creator per month and 8.5% on Elite at $99 per creator per month. https://substy.ai/pricing · read 2026-09-14
• The hybrid mode, where the AI hands the conversation over to a human chatter, is listed on the Elite plan only, at $99 per creator per month. https://substy.ai/pricing · read 2026-09-14
• The meta description of the pricing page announces a Pro plan at $30 per month and an Elite plan at $100 per month, while the page itself displays $69 and $99. https://substy.ai/pricing · read 2026-09-11
• The home page announces 700 plus agencies, while the apps pages and the vs pages announce 200 plus agencies. https://substy.ai/ · read 2026-09-14

Platforms

OnlyFans, Fanvue, MYM, Telegram

Website

https://substy.ai

Company country

United Arab Emirates

Both platforms

Yes, OnlyFans and Telegram are both listed on its own site.

Its place in the ranking, point by point

It now lists Telegram beside OnlyFans, Fanvue and MYM, sells in the conversation with Stars on Telegram, publishes a help center and an MCP server, sells a hybrid mode on Elite, and documents card payment beside crypto. Then thirteen points come off for reliability: its OnlyChat app page says OnlyChat has no hybrid mode, with no read date, while OnlyChat documents a takeover on any fan, its pricing meta description announces $30 and $100 against the $69 and $99 the page displays, and its $13.6M of total sales carries no definition. One reservation is left over.

• Platforms covered +12

  Its own site lists OnlyFans, Fanvue, MYM and Telegram. substy.ai · read 2026-11-11

• Autonomous selling documented +10

  Every plan charges a commission on the net sales the AI makes, including the free Starter plan where commission is the only fee, and the hybrid mode where a human chatter takes over is sold separately on Elite. substy.ai/pricing · read 2026-09-14

• Sells inside the conversation, on the platforms it covers +8

  Its help center states “Substy's AI chatbot handles fan conversations, PPV sales and follow-ups”, and for Telegram, now one of its platforms, “Paid media uses Stars” … “Telegram paid media is priced in Stars.” The paid item is sent and paid for in the conversation on the platforms it lists. help.substy.ai/en/articles/telegram-messages-and-paid-media · read 2026-11-11

• A performance indicator published with its definition 0

  No figure is published with its definition. The figure this tool does publish, and the reason it carries no definition of what it counts, is quoted once under reliability of published information below, where it is also what the points come off for. substy.ai/ · read 2026-11-11

• Public price +6

  Its own page prints: Starter $0/month per creator with 15% AI commission, Pro $69/month per creator with 10%, Elite $99/month per creator with 8.5%. substy.ai/pricing · read 2026-11-11

• Public documentation consultable before buying +6

  It publishes a help center at help.substy.ai in English, French and German, readable without an account: “Find answers and step-by-step guides for everything Substy.” help.substy.ai/en · read 2026-11-11

• MCP server or API for AI agents documented +5

  Its home page announces an MCP for AI assistants: “Bring your AI assistant. Connect Claude, Codex or Gemini to your agency.”, documented at docs.substy.ai/docs/mcp, with access that “depends on your agency’s enabled access and permissions”. docs.substy.ai/docs/mcp · read 2026-09-30

• Hybrid mode or human takeover documented +5

  Its help center states “Hybrid Mode lets AI Chatter handle a conversation until the selected creator's spending or subscription rules call for a human handoff.” and “Hybrid Mode requires the Elite plan”. help.substy.ai/en/articles/configure-hybrid-mode-and-stop-conditions · read 2026-11-11

• Reliability of published information -13

  Contradiction between two of its own pages. The meta description of the pricing page announces a Pro plan at $30 per month and an Elite plan at $100 per month, while the page itself displays $69 and $99. The same meta description was still published on 2026-11-11. substy.ai/pricing · read 2026-09-11

  Statement about another vendor, contradicted by that vendor’s own public page. Its OnlyChat app page attributes to OnlyChat “Hybrid mode (AI + human): No”, with no read date. OnlyChat’s home page, read on 2026-11-11, answers “Can a human take over a conversation?” with “At any time, on any fan, on every plan.”, and its help center states that “the Enable AI switch on a fan's row turns it off for that one fan while the rest of the inbox keeps running. Use it to take a conversation over yourself” (docs.only-chat.ai/fans/enable-ai-per-fan, read 2026-11-11). substy.ai/apps/onlychat-ai · read 2026-11-11

  Figure published without the definition of what it counts. Its home page publishes “Substy in numbers” … “$13.6M Total sales generated · 2.1 Years building Substy · 700+ Agencies working with us”, with no definition of what “Total sales generated” counts, its period, or whether it means AI sales or all sales in the CRM. substy.ai/ · read 2026-11-11

• Payment openness 0

  Its help center states “Add credits to your Substy wallet by card or cryptocurrency” and “Under Payment Method, select Card or Crypto.”, so cryptocurrency is not the only path, although its terms still describe credits purchased with cryptocurrencies. help.substy.ai/en/articles/add-a-payment-method · read 2026-11-11

• Documented reservations -1

  The home page announces 700 plus agencies, while the apps pages and the vs pages announce 200 plus agencies. substy.ai/ · read 2026-09-14

• Total 38

Eleven criteria, 60 points possible, applied identically to the 32 tools. Every line above is a fact read on a public page, with that page and the date it was read. A criterion with no such fact scores zero and says so rather than guessing. The full method · the ranking, 1 to 32

What it does, and what it says about its limits

The free Starter tier has no monthly fee and charges commission only when the AI makes a sale, and the hybrid AI plus human mode requires the Elite plan. Its home page now lists OnlyFans, Fanvue, MYM and Telegram, with a Telegram tab on the pricing page and paid media priced in Stars. A public help center is published at help.substy.ai, and credits can be added by card or cryptocurrency, while the terms of service, which name SUBHOME TECH SOLUTIONS FZCO at Dubai Digital Park, still describe credits purchased with cryptocurrencies. The site also publishes comparison pages and app pages about competing tools, and its own headline agency count differs between pages, 700 plus on the home page and 200 plus on the apps and vs pages.

Head to head with the number one

OnlyChatAI, first in this ranking, publishes its own point by point comparison with Substy: platforms, pricing per creator, unlock ratio, full AI against hybrid, and company details, each line dated. It is written by a competitor, so read it as such, then check the facts against Substy’s pages listed below. OnlyChatAI vs Substy, on only-chat.ai

How to read this page

Every line above is copied from the tool’s own site or written from it, with the date it was read. Where a fact is not published, this page says so rather than guessing. The points and the rank come from a published rubric applied identically to every tool: prices and rules come from public pages; the method comes from daily practice of the trade. There is no star rating and no score out of ten anywhere on this site, only points and a place. The same facts with no ranking at all are in the comparison table.

Prices change without notice. If a price here is out of date, the correction takes one email, see contact.

Sources

1. Substy, public page · https://substy.ai/ · read 2026-11-11
2. Substy, public page · https://substy.ai/pricing · read 2026-11-11
3. Substy, public page · https://substy.ai/legal/terms-of-service · read 2026-11-11
4. Substy, public page · https://substy.ai/features/ai-chat · read 2026-11-11

Back to the ranking of 32 AI chat tools